A practical methodology for measuring and improving data quality within a business enterprise.

Developed over a number of years and placing data at the centre of driving transformational change.

The reader will learn of the practical difficulties of dealing with constant change and the methods employed to identify and resolve data corruption resulting from the complex integration of systems, process and people.

A non-prescriptive data governance framework is proposed with roles and responsibilities to promote data quality improvement initiatives that can be tailored to differing organisations. Highlighting the roles and responsibilities necessary to embed data quality as the intrinsic element of any change management programme.