Frameworks for IT Management
Includes framework models such as: ITIL, ISO 20000, ISO 27000, ISO9000, PRINCE2', IPMA Competence Baseline, PMBoK, CobiT, MSP, M_o_R, ISPL, ITS-CMM, ASL, BiSL, Six Sigma, TickIT, PrimaVera, eTOM, TQM, AS8015, eSCM, and Balanced ScoreCard.
Auteur | | ItSMF - The IT Service Management Forum |
Taal | | Engels |
Type | | Paperback |
Categorie | | Computers & Informatica |