Nope, it won't make you a coffee right now. But Outlook can write, sort and tag your mail, find lost items, maybe throw away stuff instantly or re-present it at the time you find it suitable. More than that, Outlook can organize appointments, deliver route planning, present pictures of your contacts and much more.

Ina Koys is an experienced instructor for Microsoft Office. Many questions are frequently asked in trainings, but seldom covered in books. Now she answers some of them in her originally German "short & spicy" series. A little accent will add to the fun :-)