To send a letter is to give a gift. When you handwrite a personal note, you're creating a special memory for someone--a treasure that will be appreciated and looked over again and again. Whether the occasion calls for an invitation, thank-you, joyful congratulations, or warm condolences, write one from the heart, using this beautifully presented advice. Start the ink flowing with ideas on what makes a letter great and how to find your voice. Find out about letter etiquette for every occasion, so you'll know how to decline an invitation with perfect cordiality or communicate a complaint politely. Read inspiring examples of correspondence by some of the world's best writers, such as Jane Austen, Samuel Johnson, and Colette. It won't be long before you pick up the pen and express your feelings perfectly!