How to transform difficult situations through skilful conversation tools for better outcomes.

Research says that 70% of managers avoid having difficult conversations. This leads to poor decision-making, a cynical atmosphere that rots communication, and people competing rather than collaborating. Avoiding difficult conversations saps our energy, keeps us feeling stuck and blocks positive outcomes.
Read Now We’re Talking to overcome the obstacles that stop you from having a difficult conversation and use ‘authentic dialogue’ tools so you can move from avoidance or breakdown to breakthrough. You will learn how to:

• Use the Four Secrets so you can better tackle the conversations you dread most
• ‘Find your ground’ and prepare to have a difficult conversation
• ‘Build a bridge’ and create rapport
• ‘Read the room’ and intervene effectively
• ‘Hold space’ and navigate conflict

Discover how to apply cutting-edge tools so people talk about key issues, strengthen their relationships and uncover the hidden possibilities in difficult situations.
Visit the book website for checklists, videos, and other online and downloadable resources.
"Read this book if you want to expand your ability to have important or difficult conversations. A skill so important right now and none better to lead us to success than Sarah!" Alexander Hiller, Managing Director, Russell Reynolds Associates
"A wonderful toolkit for tackling those difficult conversations – with your boss, employees, family or in your personal relationships – with confidence." Niamh Dowling, Principal and CEO, RADA

This book gives you the practical tools to overcome the obstacles stopping you from having a difficult conversation. Move from avoidance or breakdown to breakthrough.