Discover what drives the success and failure of luxury brands in today's disrupted markets

The newly revised and thoroughly updated Fourth Edition of Luxury Brand Management in Digital and Sustainable Times re-examines the contemporary luxury brand landscape in light of recent technological, social, political and demographic trends and developments. Accomplished luxury professionals and authors Michel Chevalier and Gérald Mazzalovo walk readers through the management, communication, distribution, logistics, and creation aspects of the modern luxury company; and share the insightful lessons they've learned from their multiple and most recent experiences in Europe, Latin America, Middle East, USA and Asia. Over 450 brands are examined, and every major luxury sector is discussed: fashion, perfumes and cosmetics, wines and spirits, jewelry and watchmaking, leather goods, and hotels.

The book includes an insightful treatment of the ascendant importance of concepts of identity, authenticity, and sustainability in luxury markets and provides readers with an examination of the strategic and operational issues faced by luxury brands. Data and industry figures, including market size, turnover, and profitability, are rigorously updated, and the reader is provided with analytical tools that assist in the development and management of brand identities.

Perfect for MA, MBA and DBA students, as well as students of courses, programs, or degrees in Luxury Brand Management, this book also belongs on the bookshelves of marketing, branding, and advertising professionals and students who seek to improve their understanding of the drivers of success in today's markets.

Learn about the luxury brand industry from the inside out with this masterful and insightful resource

The newly revised Fourth Edition of Luxury Brand Management in Digital and Sustainable Times delivers a timely re-examination of what constitutes the contemporary luxury brand landscape and the current trends that shape the sector. Distinguished experts and authors Michel Chevalier and Gerald Mazzalovo provide readers with a comprehensive treatment of the macro- and micro-economic aspects of management, communication, distribution, logistics, and creation in the luxury industry.

Readers will learn about the growing importance of authenticity and sustainability in the management of fashion, perfume, cosmetics, spirits, hotels and hospitality, jewelry, and other luxury brands, as well as the strategic issues facing the companies featured in the book. The new edition offers:

• A new chapter on the "Luxury of Tomorrow," with a particular focus on authenticity and durable development
• A completely revised chapter on "Communication in Digital Times," which takes into account the digital dimension of brand identity and its implications on customer engagement activities and where the concept of Customer Journey is introduced as a key marketing tool
• A rewritten chapter on "Luxury Clients" that considers the geographical changes in luxury consumption
• Considerations on the emerging notion of "New Luxury"
• Major updates to the data and industry figures contained within the book and a new section dedicated to the hospitality industry
• New semiotic analytical tools developed from the authors’ contemporary brand management experiences

Perfect for MA and MBA students, Luxury Brand Management also belongs on the bookshelves of marketing, branding, and advertising professionals who hope to increase their understanding of the major trends and drivers of success in this sector.