Successful training needs analysis, demands care, attention to detail, and careful scrutiny of performance data, rather than simply justifying existing opinions and pressures. This fully revised edition of Robyn Peterson's well respected book offers a critical new view of needs assessment in the training environment. Considering all of the options available to anyone wanting to encourage staff to develop and learn, this thought-provoking yet practical book includes checklists, trainers tips and offers many new perspectives on performance needs analysis, costs and effectiveness.