Raving Fans
The author of The One-Minute Manager shows readers how to define a vision, learn what a customer really wants, institute effective systems, and turn customers into raving (and spending) fans. 75,000 first printing. $35,000 ad/promo.
Auteur | | Kenneth Blanchard |
Taal | | Engels |
Type | | Hardcover |
Categorie | | Persoonlijke ontwikkeling & Mindfulness |