This updated classic reference provides detailed coverage of Six Sigma techniques and how to implement this powerful tool. Complete with real-world "lessons learned," this practical book addresses the day-to-day uses of Sigma Six.

Business Management

"No other book covers—at an adequate technical level—as many topics important toSix Sigma. An indispensable reference for the Six Sigma practitioner."

Ramon V. Leon

Associate Professor, Statistics Department of the University of Tennessee

Associate editor, Six Sigma Forum magazine

"Breyfogle's book should be valuable to every Six Sigma professional."

Bill Scherkenback

Director, Samsung Quality Team

"The seamless integration of statistical methodologies . . . helps organizations execute their strategic plans and track both short- and longer-term strategic progress within their various departments and overall organizations."

Donald C. Fisher, PhD

Executive Director, MSQPC—The Quality Center

"Implementing Six Sigma provides the most up-to-date material on the topic, complete with a project infrastructure roadmap and hundreds of real-life examples and exercises."

Frank Shines

Project Manager, Pilgrim Software

This new and significantly revised edition of Implementing Six Sigma goes well beyondtraditional Six Sigma methodologies, introducing an enhanced roadmap—S4/IEE (Smarter Six Sigma Solutionssm/Integrated Enterprise Excellence). This cutting-edge approach offers a solution to the common problem of sustaining Six Sigma activities and downplays the traditional policy stating that Six Sigma projects must have a defined defect. A variety of plans, checklists, metrics, and warnings of potential pitfalls provide thorough preparation for anyone implementing Six Sigma strategies.

With new coverage of Six Sigma infrastructure building, benchmarking, and real-world "lessons learned," this Second Edition is the best available tool for implementing thesepowerful, profit-building strategies.